Privacy Policy

Effective Date: 18-04-2023

 

Taxywalla (“we”, “us”, or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our taxi booking services.

By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.

1. Information We Collect

We collect several types of information from users to provide and improve our services:

a) Personal Data

When you register or use our services, we may collect personally identifiable information that can be used to contact or identify you. This includes, but is not limited to:

  • Name
  • Phone number
  • Email address
  • Home/Office Address
  • Payment information (when applicable)

b) Location Data

To provide taxi booking services, we may collect your real-time location data when you use our mobile app or website to book a ride. You will have the option to allow or deny location services through your device settings.

c) Usage Data

We may also collect information on how our service is accessed and used. This may include details such as your device’s IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, and other diagnostic data.

d) Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about your interaction with our website. Cookies are small text files stored on your device to collect standard Internet log information and visitor behavior information.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide, maintain, and improve our services.
  • To manage your bookings and process payments.
  • To notify you of changes to our services or send administrative information.
  • To respond to your inquiries and provide customer support.
  • To track and analyze usage patterns to improve the functionality of our website and services.
  • To personalize your experience with our website.
  • To ensure security and prevent fraud.
  • To comply with legal obligations or respond to lawful requests.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, service providers, or contractors who help us operate our business (e.g., payment processing, customer support, etc.).

  • For Legal Purposes: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with a legal obligation or to protect and defend the rights, property, or safety of Taxywalla, our users, or others.

4. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

5. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and you will be notified by email or by a prominent notice on our website prior to the change becoming effective.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • Email: info@taxywalla.in
  • Phone: 7889876411
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